symantec endpoint protection manager 14 requirements

Still, there's no way to actually determine a workflow of how it actually came in, how it was executed, and how it was distributed within the enterprise if indeed it did migrate or propagate through. You're just notified if there is an instance. The platform itself can be improved as there's no way to track how infections get into the organization. There also needs to be more training offers to companies to help understand the technology and its capabilities a bit better. Network and cloud scanning coverage needs to be expanded and improved upon. The size of the footprint of the software is too high. There have been instances where we haven't been able to find the root causes of alerts. The solution needs to do a better job at scanning video links. If something is happening off-site there should be some sort of logging or details that can be shared with the main office. There needs to be better communication, back and forth, between on-site teams and off-site users. The agent shouldn't use up so many resoures at the endpoint when scanning and protecting. The product needs to be well versed in the security landscape to best protect us from malicious attacks, as we've seen a rise in activity. We'd like to have a solution that offers a single pane of glass that would allow us to integrate all of our traffic and solutions under one umbrella so that we can look at all the incidents in one place.

Their engine needs to be improved for the scanning.

The background scanning performance should be improved because it makes the computers run slow and we had the latest hardware, but it was still having issues. As soon as we removed Symantec End-User Endpoint Security, the user did see a lot of improvement in their hardware performance, such as the CPU usage being lower and memory resources going down. It was not only the antivirus because the user had to run other applications as well, in parallel. End-user used to complain that their computers are running slow.

However, because we deployed the full package, the client's computers were really slow most of the time. We were using the on-premise version of Symantec End-User Endpoint Security and one of the reasons to use the on-premise versions was to save the network traffic from the cloud. We were having a lot of issues because it would sometimes block users or the printing, or it would create issues with the network access resources. We had trouble with the advanced features, such as the firewall builder and all the network protection modules.

Symantec endpoint protection manager 14 requirements